What's the store credit incentive?Updated 2 days ago
Choose store credit over a refund and you'll get an extra 10%, plus free return shipping.
- Select store credit on the returns portal, within 14 days of delivery
- Send your item back
- We'll email your store credit — purchase price plus 10% bonus
- Enjoy free return shipping, on us
For example, a $200 dress becomes $220 in store credit.
Changed your mind? You have 14 days from receiving your store credit to switch to a refund instead, as long as it hasn't been used — just note that standard return shipping fees will apply, and the 10% bonus stays with us.